Knowledge Base

Categories (7)

TTC How-To Videos

Learn how to apply to the college and about Navigate, the student portal and the Emergency Alert System in this series of quick how-to videos.

Still under construction!!!
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Using the IT Service Center Website

Articles on how to use the IT Service Center (Students) website.
More articles are on the way!
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Login and Multifactor Authentication Help

These articles provide valuable information regarding logging into TTC websites and resources.

If the Articles below do not resolve your issue and you require further technical assistance, please contact the Trident Tech Helpdesk by submitting a ticket or calling us at 843-574-6801

If you are a NEW student and have just enrolled, please allow 3-5 days for your account to be created.
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Microsoft 365 (Email & More)

The college uses Microsoft 365's Outlook App, which offers most of the functionality of the Outlook desktop application with the convenience of being able to access email anywhere with an available internet connection. It offers a much more intuitive and easier to read interface than previous email clients.  Microsoft 365 also includes other apps like Microsoft Teams, Word, Excel, PowerPoint, OneDrive, and many other apps.

If the Articles below do not resolve your technical issue and you require further technical assistance, please contact the Trident Tech Helpdesk by submitting a ticket or calling us at 843-574-6801
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Web Browsers

A web browser is a software application used for accessing content from the World Wide Web or a local website and display it on the user's device.

Internet Explorer was discontinued on June 15, 2022, and is no longer supported by Trident Technical College.

If the Articles below do not resolve your issue and you require further technical assistance, please contact the Trident Tech Helpdesk by submitting a ticket or calling us at 843-574-6801
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Respondus Lockdown Browser

Respondus LockDown Browser is a locked browser for use with quizzes in D2L. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If you cannot find the information that you are looking for here, please take a look at the Respondus Technical Support site.

https://support.respondus.com/hc/en-us/categori...

If the Articles below do not resolve your issue and you require further technical assistance, please contact the Trident Tech Helpdesk by submitting a ticket or calling us at 843-574-6801
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D2L/Brightspace

These articles include useful information regarding D2L functions and usage.

If the Articles below do not resolve your issue and you require further technical assistance, please contact the Trident Tech Helpdesk by submitting a ticket or calling us at 843-574-6801
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