IT Assistance (Submitting a Ticket)

If you are experiencing technical issues and require assistance, please submit a ticket for an IT technician to contact you during operational hours. Please see the IT Customer Service Center's operational hours on the "Home" page. If you are trying to get assistance after hours, please try our Knowledge Base articles to see if they can assist you.

1) Click on the green "Submit a Ticket" button on this page... 


2) Enter the email address and password for your account if the system asks you to login.
Your TTC email address is your username@my.tridenttech.edu (Ex. susanworks@my.tridenttech.edu)


3) Please fill out the form.
Tell us about the issue you are experiencing and please provide us with as many details as possible


  If you have issues submitting a ticket

Please email the Trident Technical College Helpdesk at helpdesk@tridenttech.edu and provide us with 

  1. Your Full Name
  2. Student ID # (If you know it.)
  3. Phone Number
  4. Email Address (An email that you have access to...)
  5. A description of the issue that you are experiencing

By submitting an Email, a ticket will be created on your behalf and we will be in contact with you as soon as possible regarding your issue.

 Please be aware that we do not offer hands-on support for personal devices either in-person or remotely.
 
Submit a Ticket

Details

Service ID: 3966
Created
Tue 5/31/22 5:04 PM
Modified
Tue 1/31/23 2:49 PM